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14. Other websites may contain links to The Site or The Site may contain links to other websites. Storymix Media is not responsible for the content of any site linked to or from The Site, and if Storymix Media provides links on The Site to other sites, the inclusion of those links is for the convenience of visitors to The Site and is not intended to be an endorsement by Storymix Media of the owner or sponsor of that linked website, the content found on that website or the products or services offered on that website. The owner of any page or website linked to The Site shall not represent either expressly or by implication that Storymix Media is endorsing it, any content on that page or website or any products or services marketed or offered for sale on that page or web site, misrepresent its relationship with Storymix Media or present false information about Storymix Media. Storymix Media does not warrant either expressly or by implication the accuracy, validity or legality or any information, content, products or services found on those sites.
15. If your project includes our Auto Instagram feed, you are responsible for letting users who tag any photos or videos with your #[app code] that they are giving you permission to their files. You must tell these users that their files may be included in your final edit and will be viewable and downloadable in your HD online gallery.
16. If you believe that any content found on The Site violates the copyright, trademark rights, patent rights, trade secrets or any other exclusive proprietary rights of any third party, please contact us at our address and phone number found on the “Contact Us” page of our site. We can be reached by telephone between the hours of 10am and 4pm Central Time Monday through Friday except national holidays.
17. Storymix Media is located in the United States of America, located in Cook County, in the state of Illinois. The Site as well as any legal terms contained thereon are governed by and are subject to the laws of the state of Illinois and the United States of America as well as the common law of those jurisdictions regardless of the location of any visitor or user to The Site. By accessing, visiting or using The Site or purchasing any good or service offered for sale on The Site you agree to the fullest extent permitted by law that any proceeding arising out of or relating to your use of The Site or your purchase of any products or services offered thereon shall be instituted in a state or federal court sitting or having jurisdiction over disputes arising in the county of Cook, state of Illinois, United States of America and you expressly waive any objection that you may have to the selection of that venue or to the jurisdiction of any court located in that venue. You also agree to bring any claim arising from your use of The Site or your purchase of any products or services offered thereon within one (1) year from the date after such claim or cause of action arose
19. Storymix does not provide refunds on any purchase, deposit or reservation for any of it’s services. Furthermore, if a product requires a second or completion payment, Storymix will not and is not responsible to ship cameras unless the payment is made by the date specified. Our goal is to give you a video you love. If after seeing your final edit you are not satisfied you can request a refund as part of our satisfaction guarantee. We will send you a check for the total amount of your orders minus the shipping fees. You will not receive any video footage, photo files or an edited video. If you’ve already downloaded files, that usage of our service will be dedducted from your refund. The satisfaction guarantee is void due to lack of or quality of the photo and video files being captured, unless it was due to our faulty cameras. Furthermore, if you copy or download footage and image files from our cameras to your computer or storage device. All requests for a satisfaction guarantee must be made within six (6) months of your wedding date.
20. You must return all the cameras included as rentals as part of an order within the time specified in the automated email that is sent or within 3 days after your event date. If any camera is not returned in the specified time, your project will be charged a late fee that must be paid prior to Storymix starting any editing services.
22. Notice for making claims of infringement.-Written notification must be submitted to the following Designated Agent:
Name of Agent Designated to Receive Notification of Claimed Infringement:
Eric S. Wachspress
Full Address of Designated Agent to Which Notification Should be Sent:
417 S. Jefferson St., #304B
Chicago, Illinois 60607 USA
Every package includes a custom edit. Creative direction refers to how the feature video content is selected for the final edit (we do everything for the highlight video).
The standard (free) method is to use our drag and drop online Storyboard. Upgrading skips that step and our editors choose everything (after talking with you first). Don't worry, you can always upgrade after your wedding.×