*** Update. We were contacted by the CEO of Wedit about a month ago saying she and the one other person at Wedit were leaving. She wanted to know if we were interested in purchasing them. We replied that we would be interested if it made sense, but our first thought was to help service any existing customers they would be leaving without a wedding video. We never received a response from the CEO. In the subsequent weeks, we received many calls from Wedit customers who had never been contacted, never got a refund, and were now days away from their wedding with no cameras sent. Fortunately we had prepared for such a possibility and were able to provide them with a WeddingMix package. Now we have seen that Wedit is ‘back’ accepting orders. The still show the same team on their About Us page, even though they are no longer at Wedit. Plus, their address has been changed to a suburb of Detroit (they had always been located in Downtown Detroit). Who knows who is running Wedit now, but it can’t be anyone who ever worked at Wedit before. In any case, we will continue to help any Wedit customers who want to switch to WeddingMix (see our offer below). We’d hate to have any couples have to go through what happened recently. And our 12 person team will be going strong for years to come 🙂 ***
We just found out that Wedit will not be servicing it’s commitments going forward. Our first reaction was to see how we can help take care of any of their customers who now are left in the cold for their wedding video. So, we are trying to let everyone we know in the wedding world that Storymix will do our best to turn this potentially bad situation into a positive for any couple. Our goal with WeddingMix has always been to provide every couple the ability to get a wedding video and it doesn’t matter if they initially were a customer of another company. We personally know the regret of not having a wedding video.
Obviously we do not know exactly how Wedit had their packages structured. Nor do we know if they are providing refunds or any details of their situation. But what we can tell from their website, couples either paid in full or put down a $50 deposit for 5 iPod touches. WeddingMix does not have equivalent packages (we think our packages provide much more), so here is what we can do for any Wedit customers:
- Paid in full – a $75 coupon off an App + 2 Cam package or a $150 coupon off an App + 4 Cam package
- Paid deposit – we’ll apply the $50 deposit towards any camera package
- Want your photos and videos edited – a 2-3 min highlight and up to 60 min feature video for $250 or $350 depending on your desires
Wedit customers, we truly believe you’ll be extremely happy with WeddingMix. You’ll be getting an app, a highlight video, a feature video, plus our award winning customer service. All for a price lower than what Wedit charged. We understand that this turn of events must feel very upsetting and stressful. Hopefully we can help turn lemons into lemonade.
Simply contact us via email or call us at 1-800-831-1649 to get started on a WeddingMix package or with any questions. We’re super-friendly and flexible!